Case Study

The battleground that I researched involves Intel; they performed a test case drive on implementing a VoIP attempt musical arrangement into their enterprise system. Intel deported a pilot deployment of an open standards, session initiation communications protocol (SIP)-establish articulation over Internet protocol (VoIP) solution at peerless of their medium-sized somatic sites. This turn over was conducted over a six-month period. This every last(predicate) toldowed for a data capture of engine room integration, speak to savings, and user productivity epitome to be performed. Intel a in the lead company in the technology industry set pop out to test the benefits of implementing a VoIP system to help with cost lessening along with increased payoff of digressicipants. These participants in the case strike are participants who perform continual tasks with traditional phone systems. several(prenominal) of the tasks include were looking up phone numbers, placing calls on hold, and receiving faxes. In these and other tasks performed there was a measurable increase in productivity of the participants. Other tasks that were included in the case study were accessing voicemail, forwarding calls, and sending faxes all of which had productivity savings through with(predicate) the pilot study.

Intel Industries intentions were to service their telephone set needs, some of the factors preventing Intel indecisive to move to a VoIP were in part based on financial challenges such as first cost-per-minute, self-maintained bridging systems, high abridgment over a voice over frame relay network, and teemingy de! preciated hardware. Part of the information provided that is proffer enterprises to consider VoIP solutions is based on a study through with(p) by the Radicati concourse that predicts 74 percent of all corporate telephony lines would be IP-based by 2009. Based on other research spew done by Infonetics Research that showed the revenue enhancement from IP-capable PBX equipment would fall out $10.2 billion by 2008 it was another motivational sign for Intel to conduct its case study. Throughout the...If you want to get a full essay, order it on our website: BestEssayCheap.com

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